Effective Date: 20/08/2024

1. Introduction We strive to provide high-quality digital products. However, we understand that situations may arise where you may want to cancel your order or request a refund.

2. Cancellation Policy

• Within 24 Hours: You may cancel your order within 24 hours of purchase for a full refund. To do so, please contact us at customercare@shop.bytevault.co.in with your order details.
• After 24 Hours: Once the 24-hour period has passed, cancellations are not allowed.

3. Refund Policy

• Eligibility: Refunds are only eligible within 7 days of the purchase date if you encounter any technical issues with the product that we are unable to resolve.
• Procedure: To request a refund, please contact us at [Your Contact Email] with your order number and details of the issue.
• Processing Time: Refunds will be processed within 5-7 business days and will be credited back to your original payment method.

4. Non-Refundable Items Please note that custom or personalized digital products are non-refundable.

5. Contact Us If you have any questions about our cancellation and refund policy, please contact us at customercare@shop.bytevault.co.in.